bash — sarath — 80x24
whoami

Sarath Sadasivan Pillai

Backend Systems Engineer · Engineering Leader
Based in Rotterdam, NL. Specializing in Go, Distributed Systems, Linux, PostgreSQL.

I build reliable, scalable backend systems. Currently Director of Engineering at WellSync and co-founding a product company -- I enjoy the overlap of engineering depth and product thinking.

ls -la ~/experience/
Wellsync::Director_of_Engineering Aug 2024 - Present
• Led the development of new services that unlocked additional revenue streams.
• Enhanced observability across all systems and trained the team to leverage it for efficient technical support.
• Mentored junior engineers and contributed to overall system and infrastructure improvements.
Message+::Co-Founder_&_CTO Dec 2022 - Present
• Revolutionizing customer support by leveraging AI and messaging channels like WhatsApp and Instagram.
• Helping businesses personalize and streamline support interactions while tracking key metrics.
• Designing scalable infrastructure to meet the evolving needs of modern enterprises and startups.
Shell::Senior_Software_Engineer Nov 2020 - Aug 2024
• Developed scalable, data-driven systems to support Shell's sustainability goals.
• Collaborated closely with business stakeholders to define product direction and priorities.
MessageBird::Senior_Software_Engineer Jun 2019 - Nov 2020
• Maintained and enhanced services handling core call execution logic within the real-time communications team.
• Established coding and code review standards, improving code quality and team alignment.
• Monitored and improved API availability through observability and performance tuning.
Exotel::Technical_Lead May 2014 - Dec 2018
• Played a key role in shaping the engineering culture as an early employee.
• Defined team goals, mentored engineers and interns, and led project delivery.
• Released the company's first mobile app within 3 months of joining.
• Scaled core systems, standardized APIs, and built public SDKs.
cat /proc/skills

Languages

Go, Python, JavaScript, PHP, SQL

Engineering

REST APIs, Distributed Systems, Linux, Technical Leadership, PostgreSQL